front desk agent Part Time / Full Time
front desk agent
Part Time / Full Time
Job Type
Immediate Start
Start Date
Job Description
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience: Education
- No degree, certificate or diploma Work setting
- Hotel, motel, resort Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet Transportation/travel information
- Public transportation is available Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Excellent oral communication
- Organized
- Reliability
- Team player Employment terms options
- Early morning
- Evening
- Shift
- Morning
- Night
- On call Experience
- Experience an asset Employment terms options
- Day
- Weekend
- Overtime required Financial benefits
- Bonus Other benefits
- Free parking available
Requirements
- Work Permit
About Humphry Inn & Suites
Humphry Inn & Suites in Winnipeg, MB
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