Guest Services Part Time / Full Time

Koi, located at River Rock Casino, is building a high-end Japanese restaurant opening soon – and we're building our core team!

Right on the banks of the Fraser River, Koi offers breathtaking views of Vancouver and the North Shore Mountains. Picture golden hour light streaming through floor-to-ceiling windows — a peaceful, elegant setting by the water, designed for an elevated dining experience.

We are committed to delivering an authentic high-end Japanese dining experience at the highest Fine Dining standards. We source only the finest ingredients — premium seafood flown in fresh daily, A5-grade Japanese wagyu, and the best seasonal local produce. Every dish is crafted with precision and artistry, from our signature Aburi-style sushi to delicate sashimi and charcoal-grilled specialties.

We are seeking experienced Host / Hostess to join our team at Koi Richmond. Our Guest Services team must maintain a professional image and positive attitude, as well as the ability to work under pressure in a fast-paced environment. At Koi, the guests experience comes first, your ability to make quick decisions and prioritize tasks will be put to the test. If this sounds like the challenge for you, please carefully read the prerequisites and expectations below.

You Have:

• Experience in a similar job role preferred. - Positive attitude, professional and formal demeanour
• Work well with a large team
•  Open availability. (Full-time/Part-time positions available, WEEKEND NIGHT AVAILABILITY IS REQUIRED)
• Fluent in English, multi-language skills a bonus
• Interest in Japanese culture and cuisine beneficial
• Experience in using online reservation systems (OpenTable) also a strong asset but not required

We Are/Have:

• A supportive, close-knit team that looks out for one another
• Opportunities for additional shift(s)
• A respectful, positive work environment