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Surveillance Operator

Grand Villa Casino Edmonton


Surveillance Operator

Edmonton, Alberta (view on map)

Posted 16 days ago


Position at Grand Villa Casino, Edmonton

Job Type: Full-Time (Regular)

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

The Position

As the eyes of the casino, you will ensure the security of customers, staff, and assets by maintaining continuous surveillance of gaming areas and the entire property.

A Great Fit, if You

  • Are reliable, diligent, and have a high level of integrity
  • Are self-motivated and contribute positively to a team environment
  • Are meticulous in all areas of your duties and work  well with computers
  • Are confident with your  judgment, can clearly convey your findings in writing
  • Benefit from working flexible hours, evenings, and weekends

Key Responsibilities

  • Uses audio and video equipment to maintain continuous surveillance of all gaming areas and property; identifies, records, documents and reports unusual or suspicious activities
  • Identifies fraud and takes the appropriate action required by law and company policy; monitors compliance and protect company assets and gaming integrity
  • Maintains detailed and accurate logs; gathers and submits information for detailed reporting; assists with investigations

What You’ll Require

  • Casino surveillance experience is an asset
  • Experience using surveillance equipment and software is an asset
  • Professional knowledge of table games is an asset
  • Ability to sit for long periods of time
  • Ability to work in a dimmed, enclosed and controlled room and in close proximity to colleagues
  • Good close, mid-range and color vision with the ability to focus on a computer screen for long periods of time

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: April 4th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Grand Villa Casino Edmonton

The Grand Villa Casino Edmonton is a 60,000 sq. ft. $32 million casino in Edmonton, Alberta, Canada, that opened on September 7, 2016. It is located next to Rogers Place in the Ice District in Downtown Edmonton. It replaced the Baccarat Casino.

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