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Bar Supervisor

Playtime Gaming Courtenay


Bar Supervisor

Courtenay, British Columbia (view on map)

Posted 12 days ago

The Position

The Bar Supervisor position calls for a powerful team builder with positive attitude and passion for excellence in customer service. This dynamic role requires a self-motivated professional with exceptional problem-solving skills, who will be responsible for operating a cost effective full-service bar and lead our remarkable service team to increase customer loyalty and product quality. This position requires a committed leader to develop an efficient and focused work team by enhancing communication, collaboration and competence.


Key Responsibilities

  • Responsible for ensuring excellence in customer service is achieved and guests’ experience exceeds their expectations.
  • In collaboration with management team ensures that all food and beverage offerings are prepared in accordance with high quality standards and takes advantage of opportunities to improve. Develops service standards, trains staff members and ensures implementation.
  • Provides leadership to bar staff members. Supervises the performance of direct reports including: hiring, training, appraising performance, mentoring and scheduling.
  • Responsible for the development and achievement of revenue, labour and supply budgets.
  • Develops the bar menu and pricing strategies.
  • In collaboration with marketing department develops initiatives to attract and retain future business.


What You’ll Require

  • Experience with working in an upscale bar venue
  • Post-secondary education in Hospitality or a related field preferred
  • High – level knowledge of wines, spirits and a creative passion of mixology
  • Strong leadership and people management skills
  • Knowledge of legislation as it pertains to food and beverage operations
  • Ability to work all shifts and flexible hours


Benefits & Perks

  • Employer paid health, vision and dental coverage (also available for Part-Time employees)
  • 25% discount at all Gateway Casino & Entertainment locations



Match Eatery & Public House is modern Public House with a casual and inviting atmosphere. Our menu offers clean, classic food choices with a modern twist. Match Eatery strives to provide a full entertainment experience to all of its guests. It is the best place to watch your favorite game or take in the big fight and on the weekends, to enjoy live music, DJ’s and special event entertainment. Match is the perfect place to host a dinner for two, large group gatherings, a business lunch or just casual drinks in the lounge!


Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming companies in Canada. Operating in British Columbia, Edmonton and Ontario, Gateway has 9,000 employees and operates 27 gaming properties with more than 380 tables, over 13,200 slots, 77 restaurants and bars and 561 hotel rooms. As the new service provider for the Central Gaming Bundle in Ontario, Gateway has brought two more properties and one new planned build in Wasaga Beach or Collingwood to the Gateway portfolio when fully implemented.  A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, which has dramatically improved the gaming customer experience while attracting new customers. This includes brands like Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at 



Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!


Apply Now

Date Available: July 6th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Playtime Gaming Courtenay

Join the fun at Chances with 17,000 square feet of gaming, including an exciting slot floor and live weekend entertainment. Meet friends, relax, and share good times at RED21 Gaming Tap + Grill, or grab a snack and drink from Coasters Express and sit in or take it back to your gaming seat.

Easily move from one machine to another when playing slots on our intimate casino floor. Looking for directions, information, or a reserve sign? Ask one of our friendly slot attendants who is always available to assist.

Take a spin on one of 200 exciting slots, play virtual blackjack with a group of friends, or join in and make new ones! Mark off a winning combination in traditional paper or electronic bingo, get in on the action of a slot tournament, or take advantage of the deals during one of our many promotions.

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