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Security Compliance Manager

Starlight Casino Edmonton


Full-time

Security Compliance Manager

Edmonton, Alberta (view on map)

Posted 13 days ago

Description

Position at Starlight Casino, Edmonton

Job Type: Full Time

 

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

 

Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 

 

The Position

 We are seeking motivated and diligent professionals who believe in going the extra mile to provide the level of professionalism that Gateway is famous for.

 

The Security Compliance Manager is critical to the continued success of our operations. The primary goal of this position is to manage the security activities and ensure that customer service, security standards and policies and procedures are followed.

 

This dynamic role calls for a proven team leader with exceptional decision-making skills, and the ability to bring out the best talents of our staff members. The position requires a process-oriented individual with a 'hands-on' approach and good judgment skills under pressure.   With an excellent management talent the incumbent will undertake security initiatives and oversee the financial, human resources and supply needs.

 

Key Responsibilities

  • Ensures that all aspects of the Security department meet and or exceed the casino and regulators standards, policies and procedures. Manages, contributes and applies strategies to improve processes, standards, customer service and team morale.
  • Supervises and participates in the security team activities and shifts by leading, training, mentoring, evaluating, and providing feedback as appropriate. Develops and supervises staff to achieve high levels of performance and customer service. Oversees the human resources issues, performance, safety and recruitment needs of the department
  • Conducts investigations, determines findings and informs to casino management, regulatory and police. Maintains building access and egress controls and ensures that department initiatives such as building evacuation, are coordinated with department and casino staff. 
  • Retains a thorough and updated knowledge of company policies and procedures, provincial and local regulations for casino operations.
  • Liaises with the management team and participates in casino initiatives.
  • Contributes to the service standards and department budget.  Ensures scheduling and expenditures are controlled. 
  • Holds meetings with staff and their representatives

 

What You’ll Require

  • 2 years Security or comparable experience in a casino, military or police setting plus 1 year of supervisory experience
  • Completion of GSO training
  • Thorough knowledge of casino operations, gaming regulators policies and procedures as they pertain to casino and security operations
  • Proven leadership abilities
  • Working knowledge of word processing, spreadsheet software, email and internet browsers
  • Excellent English communication skills; both verbal and written.
  • Good observation skills and natural attention to detail
  • Proven record of good judgment under pressure
  • Working knowledge of Criminal Code of Canada an asset

 

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: March 5th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

References Encouraged

Contact Name: Lindsay Lin

Contact Position: Manager

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About Starlight Casino Edmonton

Who We Are
From our humble beginnings of two properties and 150 employees to 18 gaming properties with more than 3,800 employees, Gateway growth is a result of dedication to our values of RITE: Respect, Integrity, Team-Work & Exceptional Customer Service. These values align with our ultimate goal to become the premier Gaming, Entertainment and Hospitality organization in Canada.

Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 18 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!


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