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Catering Manager

The Sports Bar Live at Rogers Arena


Full Time

The Vancouver Canucks are hiring a Catering Manager!

Vancouver, British Columbia (view on map)

Posted 13 days ago

ESSENTIAL DUTIES AND RESPONSIBILITIES:

-Oversee planning and execution of all internal and external catering events, including but not limited to hockey & lacrosse team and media F&B requirements, concert riders, internal meetings/staff events, staff cafeteria, and offsite events
-Deliver superior customer service, creating memorable dining and best in class guest experiences through effective hiring, managing, training, and supervising of part-time supervisors and staff
-Maximize sales potential through guest satisfaction, creating guest leads for future functions
-Manage the timelines of events, staffing levels, and supervision of the staff, while managing the budget for the event
-Meet with new clients, provide tours of facilities, and review event details
-Prepare Banquet Event Orders and contracts to include all specified details
-Follow up on all post-event responsibilities including rental returns, invoicing, vendor payments, and client payment collection
-Ensure high food quality in presentation and production for all catering offerings
-Ensure adherence to company health, safety, sanitation, and hygiene policies when carrying out job operations
-Liaise with chefs to plan menus for catering events based on client requests
-Oversee the procurement and management of specialty items required
-Plan, prepare, and manage financial budgets to meet set targets; develop and implement strategies for achieving set targets and expectations
-Manage inventory including monthly counts, system data entry, and stock maintenance for the catering pantry
-Actively participate in the mentorship and support of all team members daily
Responsible for administrative duties surrounding submission of staff hours and gratuities

REQUIRED EXPERIENCE AND QUALIFICATIONS:

-5+ years of experience supervising/managing a premium food and beverage operation is required
-Related post-secondary education that supports the role, such as hospitality management
-An inspiring leader who has proven skills rallying a team to achieve its highest potential and then taking it to the next level
-Highly committed to a premium level of quality
-Strong problem-solving skills with demonstrated commitment to immediate service recovery solutions
-Skilled at developing and creating dining experiences that drive customer satisfaction and loyalty
-A solutions provider committed to a vision of service that will thrill fans and provide an ultimate fan experience
-Superior communication and conflict resolution skills, with the ability to relate professionally to all levels of staff, management, clientele, suppliers, and partners
-Excellent planning and organizational skills with the ability to handle conflicting deadlines and prioritize
-As we are an event-based business, it is essential to have the flexibility to work evenings, weekends and holidays

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Apply Now

Date Available: June 10th, 2019

Compensation: TBD

Other Positions: Catering, Manager

Requirements:

Contact Name: Jenna

Contact Position: Talent Acquisition Coordinator

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About The Sports Bar Live at Rogers Arena

The Sports Bar LIVE! at Rogers Arena is a first-of-its kind, live sports and dining experience that puts you right in the game. It features:

- 14, 000 square feet of sports in the heart of Downtown Vancouver’s Sports District
- Three massive floor-to-ceiling displays
- 100+ HD displays
- Full surround sound that puts you in the action
- Wall to wall LED stats trackers
- Fresh, local take on classic sports menu items
- Vancouver’s longest bar
- The best bar service and talent in the industry

We are searching for the most talented staff in the industry with a passion for:

- High touch service
- Superior execution
- Innovation
- Fan experience
- Treating every fan like their favourite fan
- Delivering consistently exceptional service

We look forward to meeting you - apply online today!


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