Grail Springs Wellness Retreat

Bancroft, ON

Grail Springs Wellness Retreat

Bancroft, ON

guest service representative

Bancroft, ON (view on map)

Posted 1 day ago

Job Description

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service
• Make and confirm reservations
• Answer inquiries and provide information to customers
• Greet customers

Computer and technology knowledge

• Word processing software
• Internet

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Experience

• Will train

Financial benefits

• As per collective agreement
• Gratuities
• Durée de l'emploi: Occasionnel
• Langue de travail: Anglais
• Heures de travail: 6 to 20 hours per week