A Banff Boutique Inn

Banff, AB

A Banff Boutique Inn

Banff, AB

hotel front desk clerk

Banff, AB (view on map)

Posted 6 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Will train
• or equivalent experience
Work setting
• Staff accommodation available
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Computer and technology knowledge
• Word processing software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Internet
Transportation/travel information
• Public transportation is available
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Initiative
• Outgoing
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
Employment terms options
• Early morning
• Evening
• Shift
• Flexible hours
• Morning
• Night
• On call
Employment terms options
• Day
• Weekend
• Overtime available
Other benefits
• Free parking available
• Learning/training paid by employer
• On-site housing options
• Team building opportunities