Best Western plus Siding 29 Lodge

Banff, AB

Best Western plus Siding 29 Lodge

Banff, AB

front desk hotel manager

Banff, AB (view on map)

Posted 21 hours ago

Job Description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 2 years to less than 3 years
Work setting
• Hotel, motel, resort
Tasks
• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Organize and maintain inventory
Supervision
• 5-10 people
Computer and technology knowledge
• MS Word
• Quick Books
• MS Excel
• MS Office
• MS Outlook
• MS Windows
Security and safety
• Criminal record check
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
Government programs
• Recognized employer
Employment terms options
• Flexible hours
• Day
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week