Johnston Canyon Resort

Banff, AB

Johnston Canyon Resort

Banff, AB

hotel manager

Banff, AB (view on map)

Posted 2 hours ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week
• Education:
• Expérience:
Education
• College/CEGEP
Work site environment
• Non-smoking
• Air conditioned
Work setting
• Hotel, motel, resort
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory
Supervision
• Staff in various areas of responsibility
Computer and technology knowledge
• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS Windows
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
Employment terms options
• Early morning
• Evening
Experience
• 3 years to less than 5 years
Employment terms options
• Morning
• Night
• Day
• Weekend
Other benefits
• Other benefits
Support for newcomers and refugees
• Supports newcomers and/or refugees with foreign credential recognition
Support for Indigenous people
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations