Leon's Bathurst

Bathurst, NB

Leon's Bathurst

Bathurst, NB

customer service assistant

Bathurst, NB (view on map)

Posted 1 day ago

Job Description

• Education: College/CEGEP
• Experience: Experience an asset
• or equivalent experience

Work setting

• Urban area
• Retail/wholesale establishment/distribution centre

Tasks

• Address customers' complaints or concerns
• Arrange for refunds and credits
• Perform general office duties
• Receive and log complaints
• Receive payments
• Schedule and confirm appointments
• Record and relay information
• Provide basic information to clients and the public
• Perform clerical duties, such as filing and sorting and distributing mail
• Obtain and process information required to provide customer service
• Answer telephone and relay telephone calls and messages
• Operate switchboard or telephone system
• Receive and issue payments

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• MS PowerPoint
• Electronic mail

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Repetitive tasks
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Health benefits

• Dental plan
• Health care plan
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 32 to 40 hours per week