Blackfalds Motor Inn

Blackfalds, AB

Blackfalds Motor Inn

Blackfalds, AB

guest services manager

Blackfalds, AB (view on map)

Posted 29 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 44 hours per week
• Education: College/CEGEP
• Experience: 2 years to less than 3 years
• or equivalent experience
Work setting
• Hotel, motel, resort
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory
Computer and technology knowledge
• MS Word
• Quick Books
• Central reservation system (CRS)
• MS Office
Security and safety
• Criminal record check
Transportation/travel information
• Own transportation
Personal suitability
• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
Employment terms options
• Early morning
• Evening
Employment terms options
• Morning
• Night
• Day
• Weekend
Support for newcomers and refugees
• Supports newcomers and/or refugees with foreign credential recognition