Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Work setting
Retail service establishment
Tasks
Assign sales workers to duties
Hire and train or arrange for training of staff
Authorize payments by cheque
Order merchandise
Authorize return of merchandise
Establish work schedules
Sell merchandise
Prepare reports on sales volumes, merchandising and personnel matters
Resolve issues that may arise, including customer requests, complaints and supply shortages
Organize and maintain inventory
Supervise and co-ordinate activities of workers
Manage cash
Conduct performance reviews
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Manual dexterity
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Initiative
Ability to multitask
Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
