HAMPTON INN , BROCKVILLE

Brockville, ON

HAMPTON INN , BROCKVILLE

Brockville, ON

hotel front office manager

Brockville, ON (view on map)

Posted 17 hours ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 44 hours per week
• Education:
• Expérience:
Education
• Bachelor's degree
Work setting
• Hotel, motel, resort
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Perform front desk duties
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Manage events
• Organize and maintain inventory
• Maintain accurate records
• Assist clients with check-in procedures for accomodation and/or transportation
• Oversee and co-ordinate office administrative procedures
Supervision
• 5-10 people
Computer and technology knowledge
• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
Employment terms options
• Early morning
• Evening
• Shift
Experience
• 3 years to less than 5 years
Employment terms options
• Morning
• Night
• Day
• Weekend
Other benefits
• Free parking available
• On-site amenities