Alberta Music Records

Calgary, AB

Alberta Music Records

Calgary, AB

user support technician

Calgary, AB (view on map)

Posted 19 days ago

Job Description

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Work setting

• Willing to relocate

Tasks

• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Manage incidents

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Sitting

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?

Experience

• Experience an asset

Other benefits

• Free parking available
• Learning/training paid by employer
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 35 hours per week