Riverside Spa

Calgary, AB

Riverside Spa

Calgary, AB

guest service agent

Calgary, AB (view on map)

Posted 2 days ago

Job Description

• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
• or equivalent experience
Work setting
• Spa
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide general information about points of interest in the area
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Work conditions and physical capabilities
• Attention to detail
• Work under pressure
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you currently a student?
Employment terms options
• Evening
Experience
• Experience an asset
Employment terms options
• To be determined
• Day
• Weekend
Financial benefits
• Commission
• Gratuities
Other benefits
• Free parking available
• Paid time off (volunteering or personal days)
• Wellness program
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 16 to 21 hours per week