Wireless Tek Inc

Calgary, AB

Wireless Tek Inc

Calgary, AB

help desk technician

Calgary, AB (view on map)

Posted 12 days ago

Job Description

• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Work setting

• Computer hardware or software retailer/wholesaler

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Experience

• 1 year to less than 2 years

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week