HILTON GARDEN INN KITCHENER/CAMBRIDGE

Cambridge, ON

HILTON GARDEN INN KITCHENER/CAMBRIDGE

Cambridge, ON

front desk hotel clerk

Cambridge, ON (view on map)

Posted 3 hours ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 8 to 40 hours per week
• Education:
• Expérience:
Education
• No degree, certificate or diploma
Work setting
• Hospitality industry
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Computer and technology knowledge
• Multi-line switchboard
• Word processing software
• Database software
• Computerized bookkeeping system
• Spreadsheet
• Internet
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
Employment terms options
• Early morning
• Evening
• Shift
• Morning
• Night
• On call
Experience
• Experience an asset
Employment terms options
• To be determined
• Day
• Weekend
Financial benefits
• Bonus
• Group insurance benefits
• Night shift premium
Other benefits
• Learning/training paid by employer
• Other benefits