Blackstone Mountain Lodge

Canmore, AB

Blackstone Mountain Lodge

Canmore, AB

front desk hotel clerk

Canmore, AB (view on map)

Posted 3 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Hospitality industry
• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Type of experience

• Call centre

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Financial benefits

• Bonus
• Commission
• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site housing options
• Other benefits
• Travel insurance
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week