Carmacks Hotel Limited

Carmacks, YT

Carmacks Hotel Limited

Carmacks, YT

front desk agent

Carmacks, YT (view on map)

Posted 4 hours ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months
Work setting
• Hospitality industry
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Standing for extended periods
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?
Employment terms options
• Shift
• Flexible hours
Health benefits
• Dental plan
• Health care plan
• Vision care benefits
Financial benefits
• Life insurance
Other benefits
• Paid time off (volunteering or personal days)
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week