Best Western Cold Lake Inn

Cold Lake, AB

Best Western Cold Lake Inn

Cold Lake, AB

front desk agent

Cold Lake, AB (view on map)

Posted 23 days ago

Job Description

• Education:
• Expérience:

Education

• No degree, certificate or diploma

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Reliability
• Team player

Experience

• Experience an asset

Health benefits

• Dental plan
• Health care plan
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 40 hours per week