Coastal Inn Digby

Conway, NS

Coastal Inn Digby

Conway, NS

front desk agent

Conway, NS (view on map)

Posted 13 hours ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• or equivalent experience

Work setting

• Hotel, motel, resort

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Computer and technology knowledge

• Computerized bookkeeping system
• Spreadsheet

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player
• Resourcefulness

Employment terms options

• Evening
• Flexible hours
• Morning
• Day
• Weekend

Other benefits

• Free parking available
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 37.5 hours per week