Best Western The Westerly Hotel

Courtenay, BC

Best Western The Westerly Hotel

Courtenay, BC

front desk supervisor

Courtenay, BC (view on map)

Posted 1 day ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Address customers' complaints or concerns
• Supervise staff
• Recruit and hire staff
• Perform front desk duties
• Establish work schedules
• Provide customer service
• Resolve complaints and claims
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week