Best Western Cowichan Valley Inn

Duncan, BC

Best Western Cowichan Valley Inn

Duncan, BC

hotel clerk supervisor

Duncan, BC (view on map)

Posted 6 days ago

Job Description

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Relocation costs covered by employer
• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
• Provide information on hotel facilities and services
• Perform front desk duties
• Balance cash and complete balance sheets, cash reports and related forms
• Answer telephone and relay telephone calls and messages
• Follow emergency and safety procedures
• Maintain an inventory of vacancies, reservations and room assignments

Supervision

• 5-10 people

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Standing for extended periods
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Reliability

Experience

• 1 year to less than 2 years
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 hours per week