Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Direct and control the operations of commercial facilities
Identify customers' needs
Prepare reports and statistics related to areas of responsibility
Recommend products or services to customers
Assess client's needs and resources to recommend the appropriate goods or services
Develop reports and proposals to illustrate benefits from use of good or service
Administer contracts for the provision of supplies and services
Consult with clients after sale to provide ongoing support
Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems
Hire and oversee training and supervision of staff
Resolve product and service related problems
Troubleshoot problems related to equipment
Organize and maintain inventory
Supervision
11-15 people
Support for persons with disabilities
Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Support for Indigenous people
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
Applies hiring policies that discourage age discrimination
Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Supports for visible minorities
Offers mentorship programs that pair members of visible minorities with experienced employees
