Retail/wholesale establishment/distribution centre
Sales
Tasks
Supervise staff
Train staff
Answer written and oral inquiries
Answer inquiries and provide information to customers
Arrange for refunds and credits
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive and log complaints
Receive credit and employment applications
Receive payments
Sell merchandise
Explain procedures, risks and benefits to clients
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
