Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Implement price and credits policies
Locate, select and procure merchandise for resale
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Determine staffing requirements
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Delegate work to office support staff
Carry out administrative activities of establishment
Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
Oversee and co-ordinate office administrative procedures
Review and evaluate new administrative procedures
MS Office
Establish work priorities and ensure procedures are followed and deadlines are met
Assist in the preparation of operating budget and maintain inventory and budgetary controls
Assemble data and prepare periodic and special reports, manuals and correspondence
Plan, organize, direct, control and evaluate daily operations
