Education: Secondary (high) school graduation certificate
Experience: Experience an asset
or equivalent experience
Work setting
Rural area
Urban area
Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Receive and log complaints
Receive credit and employment applications
Receive payments
Sell merchandise
Computer and technology knowledge
Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Word
Accounting software
Security and safety
Criminal record check
Driver's validity licence check
Driving record check (abstract)
Transportation/travel information
Own transportation
Valid driver's licence
Willing to travel
Willing to travel overnight
Travel expenses paid by employer
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Overtime required
Tight deadlines
Work under pressure
Repetitive tasks
Standing for extended periods
Walking
20/20 vision
Screening questions
Are you available for the advertised start date?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
What is the highest level of study you have completed?
