Cabot Shores

Englishtown, NS

Cabot Shores

Englishtown, NS

guest services agent - hotel

Englishtown, NS (view on map)

Posted 4 days ago

Job Description

• Durée de l'emploi: Temporaire
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week
• Education:
• Expérience:

Education

• College/CEGEP
• Hospitality administration/management, general
• Hospitality and recreation marketing operations
• Business, management, marketing and related support services, other
• or equivalent experience

Work setting

• Hospitality industry
• Staff accommodation available
• Hotel, motel, resort
• Rural area
• Remote location
• Willing to relocate
• Campground workers

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

Student status

• Full time enrollment
• Part time enrollment

Security and safety

• Bondable

Transportation/travel information

• Own transportation
• Own vehicle
• Willing to travel
• Willing to travel regularly
• Valid driver's licence
• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Overtime required
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• 1 year to less than 2 years

Financial benefits

• Gratuities

Other benefits

• Free parking available
• On-site amenities
• On-site housing options
• Wellness program