Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Urban area
Business sector
Fitness centre
Tasks
Act as spokesperson for an organization
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
