The Hotel At Falcon Lake

Falcon Beach, MB

front desk agent

Part Time / Full Time

front desk agent

Falcon Beach, MB (view on map)

Posted 1 day ago

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Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience:
  • Education

  • Secondary (high) school graduation certificate
  • Work setting

  • Hotel, motel, resort
  • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge

  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Experience

  • Experience an asset
  • Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • On-site housing options
  • Other benefits

Requirements:

  • Work Permit
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About The Hotel At Falcon Lake


The Hotel At Falcon Lake in Falcon Beach, MB