Park Place Lodge

Fernie, BC

Park Place Lodge

Fernie, BC

hotel front desk clerk

Fernie, BC (view on map)

Posted 2 days ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
Screening questions
• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
Employment terms options
• Early morning
• Evening
Employment terms options
• Day
• Weekend
• Overtime available
Financial benefits
• Bonus
Other benefits
• Free parking available
• On-site amenities
• On-site housing options
• Other benefits
• Wellness program
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week