Park Place Lodge

Fernie, BC

Park Place Lodge

Fernie, BC

hotel front desk manager

Fernie, BC (view on map)

Posted 27 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience
Work site environment
• Non-smoking
Work setting
• Staff accommodation available
• Rural area
• Willing to relocate
• Hotel, motel, resort
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Perform front desk duties
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
Computer and technology knowledge
• Central reservation system (CRS)
• MS Office
• MS Outlook
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you willing to relocate for this position?
Employment terms options
• Evening
Employment terms options
• Morning
• Night
• Day
• Weekend
• Overtime available
Health benefits
• Dental plan
Financial benefits
• Commission
Other benefits
• On-site housing options
• Parking available
• Wellness program