Woodlands Inn and Suites

Fort Nelson, BC

Woodlands Inn and Suites

Fort Nelson, BC

hotel assistant manager

Fort Nelson, BC (view on map)

Posted 5 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 45 to 50 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 3 years to less than 5 years
• or equivalent experience
Work setting
• Willing to relocate
• Hotel, motel, resort
• Management
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory
• Train staff in job duties, sanitation and safety procedures
• Supervise support staff
• Respond to complaints of guests
• Register arriving guests and assign rooms
• Provide advice in the area of food preparation and storage, and food safety
• Plan and control budget and inventory
• Plan and manage budgets
• Oversee the operation of company
• Inspect dining rooms and other food and beverage serving areas
• Provide customer service
• Co-ordinate media services
• Order and receive liquor and other supplies and maintain inventories
• Manage incidents
• Recommend security systems
• Recommend new security measures
• Oversee production
• Implement and advertise promotional programs
Supervision
• 5-10 people
Computer and technology knowledge
• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook
• MS Windows
• Google Drive
• Point of sale system
Type of experience
• Process serving
Area of work experience
• Operations
Area of specialization
• Media relations
• Hotel and catering industry
Transportation/travel information
• Valid driver's licence
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Collaborative
• Leadership
Screening questions
• Are you authorized to work in Canada?
• Are you willing to relocate for this position?
Employment terms options
• Early morning
• Evening
• Shift
Employment terms options
• Morning
• On call
• Day
• Weekend
• Overtime required
Health benefits
• Dental plan
• Health care plan
Other benefits
• Free parking available
• On-site amenities
• On-site recreation and activities
• Paid time off (volunteering or personal days)
• Team building opportunities