Timber Ridge Inn and Suites

Fox Creek, AB

Timber Ridge Inn and Suites

Fox Creek, AB

front desk agent

Fox Creek, AB (view on map)

Posted 17 hours ago

Job Description

• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Team player

Screening questions

• Are you currently legally able to work in Canada?

Experience

• 7 months to less than 1 year

Other benefits

• Free parking available
• Other benefits
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week