Best Western Plus Fredericton Hotel & Suites

Fredericton, NB

Best Western Plus Fredericton Hotel & Suites

Fredericton, NB

front desk hotel manager

Fredericton, NB (view on map)

Posted 4 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years
• or equivalent experience
Tasks
• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules
• Organize and maintain inventory
Supervision
• 5-10 people
Computer and technology knowledge
• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Outlook
Security and safety
• Bondable
Work conditions and physical capabilities
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player
Screening questions
• Are you authorized to work in Canada?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Early morning
• Evening
Employment terms options
• Flexible hours
• Morning
• Night
• On call
• Day
• Weekend
Health benefits
• Dental plan
• Health care plan
• Vision care benefits
Other benefits
• Free parking available
• Paid time off (volunteering or personal days)