Chalets du Parc Gaspé Forillon

Gaspé, QC

Chalets du Parc Gaspé Forillon

Gaspé, QC

clerk, front desk - hotel

Gaspé, QC (view on map)

Posted 2 hours ago

Job Description

• Work Term: Seasonal
• Work Language: Bilingual
• Hours: 40 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: Experience an asset
Work setting
• Hotel, motel, resort
• Relocation costs not covered by employer
• Hotel laundry
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Assist clients/guests with special needs
• Provide customer service
• Provide basic tourist information
• Launder clothing and household linens
• Suggestive selling
• Process money, cheques and credit/debit card payments
• Tabulate total payment for goods or services required
• Receive payment for goods or services
• Calculate daily/shift payments received and reconcile with total sales
• Greet customers
• Accept reservations or take-out orders
Computer and technology knowledge
• Word processing software
• Database software
• Central reservation system (CRS)
• Internet
• Interac machine
• Computerized inventory record keeping and re-ordering system
Transportation/travel information
• Own transportation
• Valid driver's licence
• Public transportation is not available
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Combination of sitting, standing, walking
• Bending, crouching, kneeling
Personal suitability
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Resourcefulness
• Accurate
Screening questions
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you live near the job location?
Employment terms options
• Flexible hours
• Morning
Employment terms options
• Day
• Weekend
Financial benefits
• Mileage paid
Other benefits
• Free parking available