Travelodge by Wyndham sportsman lodge Golden.

Golden, BC

Travelodge by Wyndham sportsman lodge Golden.

Golden, BC

hotel front desk clerk

Golden, BC (view on map)

Posted 4 days ago

Job Description

• Education:
• Expérience:

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Screening questions

• Are you authorized to work in Canada?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Experience

• 7 months to less than 1 year

Employment terms options

• Evening
• Night
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 36 to 40 hours per week