Grande Prairie Pomeroy Hotel & Conference Centre

Grande Prairie, AB

Grande Prairie Pomeroy Hotel & Conference Centre

Grande Prairie, AB

front desk agent

Grande Prairie, AB (view on map)

Posted 12 days ago

Job Description

• Education: Other trades certificate or diploma
• Experience: 1 year to less than 2 years
Work setting
• Hotel, motel, resort
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service
• Address customers' complaints or concerns
Health benefits
• Health care plan
Financial benefits
• Group insurance benefits
Other benefits
• Other benefits
• Wellness program
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week