College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Tasks
Implement new administrative procedures
Review and evaluate new administrative procedures
Delegate work to office support staff
Establish work priorities and ensure procedures are followed and deadlines are met
Carry out administrative activities of establishment
Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
Assist in the preparation of operating budget and maintain inventory and budgetary controls
Assemble data and prepare periodic and special reports, manuals and correspondence
Perform data entry
Train staff
Oversee and co-ordinate office administrative procedures
Reconcile accounts
Process claims transactions
Co-ordinate work activities with other departments
Process claims such as health insurance or workers compensation
Answer enquiries and resolve problems or discrepancies concerning customers' accounts
