Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Supervision
5-10 people
Certificates, licences, memberships, and courses
First Aid Certificate
Security and safety
Criminal record check
Transportation/travel information
Valid driver's licence
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Standing for extended periods
Large workload
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Support for newcomers and refugees
Supports newcomers and/or refugees with foreign credential recognition
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
