Nimbus Publishing

Halifax, NS

Nimbus Publishing

Halifax, NS

customer satisfaction representative

Halifax, NS (view on map)

Posted 9 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 37.5 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
Work setting
• Cultural organization
• Private company, corporation or industry
• Publishing house
Tasks
• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Issue receipts and other forms
• Perform general office duties
• Receive payments
• Answer clients' inquiries and provide information
Computer and technology knowledge
• Database software
• MS Excel
• MS Outlook
• WordPress
Specialization/experience (business sales and services)
• Distribution
Work conditions and physical capabilities
• Attention to detail
• Work under pressure
Personal suitability
• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Judgement
• Collaborative
Screening questions
• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
Employment terms options
• Day
Health benefits
• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits
Financial benefits
• Bonus
• Life insurance
• Pension plan
Other benefits
• Free parking available
• On-site amenities
• Paid time off (volunteering or personal days)