PHI Hotel Group

Kamloops, BC

PHI Hotel Group

Kamloops, BC

front desk agent

Kamloops, BC (view on map)

Posted 3 days ago

Job Description

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week
• Education:
• Expérience:
Education
• Secondary (high) school graduation certificate
Tasks
• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wakeup calls
• Provide customer service
Personal suitability
• Client focus
• Excellent written communication
• Flexibility
• Organized
• Team player
Employment terms options
• Early morning
Government programs
• Recognized employer
Employment terms options
• Evening
• Morning
• Night
Experience
• Experience an asset
Employment terms options
• Day
Support for persons with disabilities
• Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees
• Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
• Participates in a government or community program or initiative that supports youth employment
Support for Veterans
• Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
• Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
• Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
• Participates in a government or community program or initiative that supports members of visible minorities