Doubletree by Hilton

Kamloops, BC

Doubletree by Hilton

Kamloops, BC

guest services manager

Kamloops, BC (view on map)

Posted 1 day ago

Job Description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years
• or equivalent experience

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Address customers' complaints or concerns
• Develop and implement business plans

Supervision

• 3-4 people

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Team player

Health benefits

• Dental plan
• Health care plan
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week