Four Points by Sheraton - Kelowna Airport

5505 Airport Way, Kelowna, BC

Banquet Server

Part Time / Full Time

Banquet Server - Four Points by Sheraton Kelowna Airport

Kelowna, British Columbia (view on map)

Posted 20 days ago

$15.2/hr + tips
Immediate Start
2 shifts/week required availability
Mornings, Afternoons, Evenings shifts

Job Perks & Benefits

Advancement Opportunities
Discounted Staff Meals
Lifestyle Benefits
Staff Discount
Work/Life Balance

Job Description

Position Summary:
Under the direction of the Banquet Management Team, our Banquet Servers help create a positive guest experience through engaging interaction and quality service in our banquet spaces. They are responsible for the set up and take down of function rooms and are knowledgeable in serving techniques for various functions. They must be able to work as a team player within the banquet department and provide professional & friendly service to resort guests.

What we offer:
Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites).
World-wide accommodation and dining discounts with Marriott brands.
An excellent work environment, with a focus on staff recognition, teambuilding and an atmosphere of growth and development.
Internal growth and a culture of promotion from within. Supervisor and Management positions open to internal applicants for Four Hotels within Kelowna.

You will be responsible for performing the following tasks to the highest standard:
Be familiar with different types of banquet room set-ups. Ensure each set-up is completed in a neat, professional and efficient manner
Have knowledge of serving techniques for various types of functions
Able to serve food and beverage in a professional manner
Quickly and efficiently remove dishes as guests finish each meal at the end of each meal or function
Maintain the cleanliness of banquet storage areas and function rooms
Maintain the stock of linens, cutlery, dishware, glass ware and banquet equipment
Notifies management of any damage to function rooms
Collects items left in function rooms and log into lost and found
Assists in the inspection of function rooms prior to a function
Ensure all function rooms are “show ready”
Communicates information to the appropriate hotel personnel
Works well under pressure, can multitask and is able to prioritize
Assist in achieving 4-Diamond standards and service levels
Greet and welcome guests in a pleasant, courteous and respectful manner
Able to work in a team as well as individually
Be an active listener and respond to guest and staff needs
Must be flexible, responsible, efficient and punctual
Must be energetic and physically fit
Be a self starter, proactive, have an eye for detail and be aware of surrounding expectations
Be organized and efficient; keep open line of communication with staff and management
Be familiar with Kelowna and surrounding area attractions and ongoing events in Eldorado Resort

Good communication and organizational skills
Physical Heavy Lifting, transporting of furniture and equipment
Certifications/Skills: Serving It Right, Food Safe, Customer Service



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About Four Points by Sheraton - Kelowna Airport

The Four Points by Sheraton Kelowna Airport is located directly across the highway from the Kelowna International Airport, with convenient transit access just down the street! If you are looking for exciting and rewarding opportunities to showcase your talent and join a team that brings out the best in each other, then Four Points wants to hear from you!