The Royal Anne Hotel

Kelowna, BC

The Royal Anne Hotel

Kelowna, BC

front desk hotel clerk

Kelowna, BC (view on map)

Posted 1 day ago

Job Description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Balance cash and complete balance sheets, cash reports and related forms
• Follow emergency and safety procedures
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Provide customer service
• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week