CONFEDERATION PLACE HOTEL

Kingston, ON

CONFEDERATION PLACE HOTEL

Kingston, ON

front desk supervisor

Kingston, ON (view on map)

Posted 2 days ago

Job Description

• Work Term: Permanent
• Work Language: English
• Hours: 30 to 35 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• or equivalent experience
Work setting
• Urban area
• Hotel, motel, resort
Tasks
• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies
Supervision
• 11-15 people
• Staff in various areas of responsibility
Computer and technology knowledge
• MS Outlook
• Spreadsheet
Specialization or experience
• Specialized environmental skills and knowledge
Security and safety
• Basic security clearance
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
• Large workload
• Standing for extended periods
• Tight deadlines
• Work under pressure
Personal suitability
• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?
Employment terms options
• Early morning
• Evening
Employment terms options
• Flexible hours
• Morning
• Night
• On call
• To be determined
• Day
• Weekend
Health benefits
• Dental plan
• Health care plan
Financial benefits
• Group insurance benefits
• Life insurance
Long term benefits
• Maternity and parental benefits
Other benefits
• Learning/training paid by employer
• Team building opportunities
• Parking available
• Wellness program
Support for persons with disabilities
• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Does not require Canadian work experience
Support for youths
• Participates in a government or community program or initiative that supports youth employment
• Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
• Participates in a government or community program or initiative that supports Veterans
• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Support for Indigenous people
• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Support for mature workers
• Participates in a government or community program or initiative that supports mature workers
• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
• Participates in a government or community program or initiative that supports members of visible minorities
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)