Hotel et Pavillons Le Petit Manoir du Casino Inc

La Malbaie, QC

Hotel et Pavillons Le Petit Manoir du Casino Inc

La Malbaie, QC

clerk, night - hotel

La Malbaie, QC (view on map)

Posted 1 day ago

Job Description

• Work Term: Permanent
• Work Language: French
• Hours: 16 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Will train
• or equivalent experience
Asset languages
• English, Middle (1100-1500)
Work setting
• Hotel, motel, resort
• Rural area
• Remote location
Tasks
• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service
• Handle cash transactions
Computer and technology knowledge
• Multi-line switchboard
• Database software
• Computerized bookkeeping system
• Central reservation system (CRS)
• Internet
• MS Excel
• MS Word
• MS Outlook
Security and safety
• Criminal record check
Transportation/travel information
• Own transportation
• Own vehicle
• Valid driver's licence
Work conditions and physical capabilities
• Attention to detail
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
Screening questions
• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
Employment terms options
• Early morning
• Evening
• Shift
• Night