Education: Secondary (high) school graduation certificate
Experience: Will train
Work setting
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Maintain an inventory of vacancies, reservations and room assignments
Answer telephone and relay telephone calls and messages
Respond to complaints of guests
Answer clients' inquiries and provide information
Greet customers
Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Facilitates access to Elders who can offer support and guidance to Indigenous workers
