Coast Lethbridge Hotel & Conference Centre

Lethbridge, AB

hotel front desk clerk

Part Time / Full Time

hotel front desk clerk

Lethbridge, AB (view on map)

Posted 3 days ago

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Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset
  • Work setting

  • Hospitality industry
  • Hotel, motel, resort
  • Relocation costs covered by employer
  • Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Computer and technology knowledge

  • Multi-line switchboard
  • Transportation/travel information

  • Public transportation is available
  • Personal suitability

  • Client focus
  • Reliability
  • Team player
  • Support for persons with disabilities

  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Support for newcomers and refugees

  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Support for youths

  • Offers on-the-job training tailored to youth
  • Support for Indigenous people

  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Requirements:

  • Work Permit
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About Coast Lethbridge Hotel & Conference Centre


Coast Lethbridge Hotel & Conference Centre in Lethbridge, AB